Dhaka, July 26 – In response to safety concerns surrounding the ongoing quota reform movement, Bangladesh Railway has halted train operations nationwide and initiated a refund process for passengers with advance tickets. The Dhaka Divisional Commercial Department of Bangladesh Railway confirmed the decision to the media on Thursday night.
Train services have been suspended since July 19 due to escalating violence, which has included attacks on railway property. Consequently, passengers with tickets purchased online or at counters are eligible for refunds. This policy is effective from July 19 to 24. Refunds for inter-country train tickets are also being processed at designated inter-country counters.
Railway Minister Md. Zillul Hakim reported that over 16.29 crore taka worth of tickets have already been refunded. The overall financial loss to the railway service in the eastern and western regions has reached approximately 22.03 crore taka. He detailed the extent of the damage, noting that three coaches of the Kishoreganj Express were set on fire, and various coaches of the Sonar Bangla, Cox's Bazar Express, and Parabat Express were vandalized. Additionally, electrical components and signals at several stations were destroyed, making it unsafe to resume train operations.
"The attackers have severely compromised our infrastructure," the minister stated. "The conditions necessary for safe train movement have not yet been reestablished. We will decide on resuming services once the situation stabilizes."
Minister Hakim emphasized the current shortage of railway engines and coaches, which complicates efforts to maintain services. Discussions with Prime Minister Sheikh Hasina are ongoing to determine the best course of action. He expressed hope that train operations could resume without further incidents of violence.
The suspension of train services began on July 18 when quota reform protesters set fire to railway lines and protested near the Nakhalpara rail gate in Dhaka. The government's priority remains the safety of passengers and the restoration of damaged infrastructure.
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