Applying for an e-passport involves multiple steps from submission to collection. Here’s a detailed guide on what each status update means and what actions you might need to take.

Application Submitted

  • Meaning: Your online passport application has been successfully submitted.
  • Action: Prepare all necessary documents for submission and visit the passport office for biometric verification.

Appointment Scheduled

  • Meaning: An appointment has been scheduled for you at the passport office, with a specified date and time.
  • Action: Attend the appointment to submit your documents and complete biometric data collection.

Payment Verification Result – Name Mismatch

  • Meaning: There is a discrepancy between the name on your bank deposit and the name in your passport application.
  • Action: Contact the passport office immediately and provide your passport receipt and a photocopy of your birth certificate or national identity card.

Pending Payment Investigation (Amount Mismatch or Reference Number Mismatch)

  • Meaning: There is a mismatch in the payment amount or reference number between your deposit and the passport application.
  • Action: Visit the passport office with your passport receipt to resolve the issue. Failure to do so may result in application rejection.

Pending SB Police Clearance

  • Meaning: A police verification report is required.
  • Action: No immediate action needed. The local police will complete the verification process, which may take 2-3 days.

Pending for Assistant Director/Deputy Director Approval/Final Approval

  • Meaning: Your application is awaiting approval from a senior officer.
  • Action: This typically takes 5-6 days. If it takes longer, contact your local police station to ensure the verification report has been sent.

Pending for Backend Verification

  • Meaning: Central verification of your application details is underway.
  • Action: This usually completes in 2-3 days. If there are issues, you may need to correct the application and submit additional documents.

Enrollment in Process

  • Meaning: Your application and documents are being reviewed at the passport office.
  • Action: This step generally takes 2-3 days but may take longer. Follow up if it exceeds 10 days.

Approved

  • Meaning: Your application has been approved and is ready for the next step.
  • Action: Await further updates on passport printing.

In Printer Queue

  • Meaning: Your passport is awaiting printing.
  • Action: Printing usually takes 2-3 working days.

Printing Succeeded

  • Meaning: Your passport has been printed and is under quality control.
  • Action: Await quality control completion.

QC Succeeded, Ready for Dispatch

  • Meaning: Your passport has passed quality control and is ready to be sent to the applied office.
  • Action: Await dispatch to your local passport office.

Passport is Ready, Pending for Issuance

  • Meaning: Your passport is on its way to your local passport office.
  • Action: Wait for an SMS notification for collection or wait 2 working days if you do not receive an SMS.

Passport Issued

  • Meaning: Your passport has been delivered and collected.
  • Action: If you have not yet collected your passport, visit the passport office to do so.

By understanding these status updates, you can stay informed and take the necessary actions to ensure a smooth passport application process.